Tuesday, January 19, 2010

Locate Link Browser Box Opens When Clicking E-Mail Link in Outlook 2003

Problem:  You receive an email with a "mailto:" link to someone's email address.  When clicking it, a new email window should open.  Instead, a "Locate Link Browser" windows opens asking you to locate a file.

There are several suggestions saying to modify the URL:HyperText Transfer Protocol file type behavior, but I found this to be the easiest solution:

Open Internet Explorer and go to Tools > Internet Options > Programs tab.

Change your default email client to Outlook Express and hit Apply.

Now change your default email client back to Outlook 2003.  Hit OK.

Everything should be working now.

8 comments:

  1. Fantastic, which I found this a hour ago!

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    1. Absolutely fantastic. This worked like a miracle. Thanks.

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  2. thanks very much. worked a treat as predicted

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  3. How do I know witch version of outlook I am using? The above fix did not work for me

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  4. Thankyou, thankyou, thankyou. What an easy, wonderful solution to a really annoying problem.

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  5. I am using Outlook 2003 and Windows 7. My default web browser is Firefox 5. For some unknown reason, today when I click on a link in an e-mail message, I should get a web page displayed in my web browser. Instead, a "Locate Link Browser" windows opens asking you to locate a file. Any soultions for this? The solution posted above does not work for me.

    Carol

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  6. Carol, same problem for me.

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  7. I can confirm that this fix is still good today

    Many thanks

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