Tuesday, January 19, 2010

Locate Link Browser Box Opens When Clicking E-Mail Link in Outlook 2003

Problem:  You receive an email with a "mailto:" link to someone's email address.  When clicking it, a new email window should open.  Instead, a "Locate Link Browser" windows opens asking you to locate a file.

There are several suggestions saying to modify the URL:HyperText Transfer Protocol file type behavior, but I found this to be the easiest solution:

Open Internet Explorer and go to Tools > Internet Options > Programs tab.

Change your default email client to Outlook Express and hit Apply.

Now change your default email client back to Outlook 2003.  Hit OK.

Everything should be working now.


  1. Fantastic, which I found this a hour ago!

    1. Absolutely fantastic. This worked like a miracle. Thanks.

  2. thanks very much. worked a treat as predicted

  3. How do I know witch version of outlook I am using? The above fix did not work for me

  4. Thankyou, thankyou, thankyou. What an easy, wonderful solution to a really annoying problem.

  5. I am using Outlook 2003 and Windows 7. My default web browser is Firefox 5. For some unknown reason, today when I click on a link in an e-mail message, I should get a web page displayed in my web browser. Instead, a "Locate Link Browser" windows opens asking you to locate a file. Any soultions for this? The solution posted above does not work for me.


  6. Carol, same problem for me.

  7. I can confirm that this fix is still good today

    Many thanks