Wednesday, November 18, 2009

Word 2003 Crashes When Inserting Bullets or Numbers

When weird things happen in Word, we're taught that re-creating your file will refresh and start anew. But if you find Word 2003 crashing whenever you press that bullets button, the trick won't work. These settings are kept in the registry out of the reaches of

This is the key:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\List Gallery Presets

If you know how to navigate the registry, then just delete the "List Gallery Presets" key as indicated above. If you're not familiar with the registry, then do the following:

1.  Copy the following:

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\List Gallery Presets]

2.  Open Notepad and paste the above lines. NOTE: There are three lines, including the blank line in between.

3.  Save the file as "Bullets.reg" -- meaning, make sure the file does nto end in ".txt" -- to your desktop.

4.  Find "Bullets.reg" on your desktop and double-click it. Click "Yes" to verify you want to add it to the registry and "OK" to confirm.

There! Restart Word and all should be well. If you still have trouble, try rebooting your system.


  1. very simple, and well explained. Thanks alot


  2. Thank you so much!!!!

  3. Worked perfectly and saved me a few strands of hair!!

  4. Thanks very much! That worked like a dream! :-)

    Best Wishes,

    Melbourne, Australia

  5. Unfortunately I never found this article yesterday when I had the problem. My Word 2003 crashed every time I clicked bullets and numbering. I tried deleting the List Gallery Presets but it didn't work. My solution was insert Office 2003 disc, select Office 2003 and it gave me an option to install or repair. I chose the repair option and it worked. Happy days! :)

  6. Thank you for this simple solution!!! Worked perfectly!

  7. Brilliant! Why aren't all solution this well explained?

  8. Brilliant - first time I've used an online fix like this and it worked perfectly. Thanks !

  9. Worked for me,also! Thanks!

  10. Works for me too. The fix that keeps on fixing!. Thanks

  11. Omfg!! Thanks!!

  12. thanks very much! its works for me!